(Richmond, IN)--An occupied home caught fire Friday morning in Richmond. It broke out at around 3:15 Friday morning in the 400 block of North 17th. Six people were inside. Five were upstairs. They escaped with a neighbor’s help. "The residents were coming out of the window onto a second-floor porch roof. The neighbor put up a ladder, and they were coming down the ladder when we first pulled up," said Battalion Chief Jeff Glenn. All residents escaped without injury. Glenn said that may have not been the case without the neighbor’s help. "Definitely. It's a good thing neighbors were there to lend a hand and help." The cause remains under investigation. The home is not a total loss, but damage was significant.