(Richmond, IN)--A formal complaint has been filed after an incident recently witnessed by the president of Richmond Common Council.  The complaint, authored by Justin Burkhardt directed to Mayor Ron Oler and obtained Thursday by Kicks 96 and 101.7 The Point News, indicates that Burkhart walked into the city building through the police department entrance one week ago.  He saw two women in the lobby.  One had been the victim of domestic violence and wanted to file a report.  But, the information desk was not staffed and no officers passing through the lobby offered help.  After about 30 minutes, according to Burkhardt, one officer did intervene but told the victim to scan a QR code on the window and file a report that way.  The officer also stated that the lack of help was due to Council cutting the budget.  Burkhardt is requesting that the lobby be staffed around the clock.  Burkhardt indicated he has had no response from his complaint, which was filed Monday.