(Richmond,IN)--Richmond Mayor Ron Oler has issued a response to a grievance filed recently by Richmond Common Council President Justin Burkhardt.  Burkhardt’s complaint indicated that he witnessed a victim of domestic violence inside the police department lobby who could not get help for an extended period of time and was eventually told to scan a QR code to file a report.  Oler said that an internal investigation was conducted following Burkhardt’s complaint and determined that an officer had responded within four minutes of a call to 911.  Oler added that no officers entering the building during shift change was approached by council members to address the situation.